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2019: A Year in Review

December 31, 2019 / 3 minutes



2019: A Year in Review

December 31, 2019 / 3 minutes


It has been an eventful year. We have explored a wide range of topics, ranging from resilience to social media, while also talking to fascinating individuals, including visionary thought leaders and inspirational small business owners. With 2019 almost in the books, we look back at the past year in the XYZed and the most thought-provoking articles of the past 12 months.

The truth about resilience

In January, we reported the findings of a survey we conducted to find out what resilience means to the self-employed in Australia. In ‘The Truth about Resilience’ we found, among many other things, that self-employed small business owners are more likely to be harder on themselves than if they were someone else’s employee.

Social Media for small business

Starting in February, we ran a series on ‘Social media for small business’. We looked at how such social media channels as Facebook, YouTube and Instagram can make a huge impact on your business’s fortunes. In the first of the series, we spoke to a top social media expert to find out how small business owners should approach each major social media channel.

What my customers and community want?

We explored the wants of customers and community in April. In ‘Glad you asked: How do I know what my customers and community really want?’ we spoke to thought leader and founder of the Sirolli Institute, Ernesto Sirolli, to learn how to build a business that grows your local community and sustains the lives of others.

Mental Health of the self-employed

In September, we looked at the mental health of the self-employed, including how self-employed Australians were more likely to experience mental health issues than the general population. We also found out about the huge costs to the Australia economy as a result of mental health issues in the workplace.

Meet the Master

We launched our third annual Meet the Master competition in October. To mark the occasion, we looked at how last year’s winner Kel Gray got on. Kel travelled from his farm in Kiama, NSW to rural Suffolk in the UK to meet his ideal business mentor, Jonny Crickmore, an award-winning dairy farmer and cheese maker.


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